Leaving a circle (important if you are a member of a program with a regular subscription)
If you are new to the Sutra environment and are using Sutra in a desktop web browser, the following suggestions will help you get oriented. Please note that Sutra works best in Google Chrome.
Joining a program circle
To become a member of a program on Sutra you will need to register and create your account on the platform.
When you get registered for a program on Sutra you’ll receive an email with a link to the program circle. Click on this link.
If you need to log in to your Sutra account, please, use the email and password associated with it.
Setting up your profile
To edit your profile settings click on your avatar in the top right corner of your screen and select Settings.
Here you can update your name, username, location, and bio by filling in the fields. We recommend selecting a username that is similar to your real name so that people in your circle will be able to recognize you. Make sure to add a profile picture by clicking on the Choose File button under the Set profile photo section. Once you are done click on the green Update profile button to finalize changes.
Setting email preferences
To edit your email preferences click on your avatar in the top right corner of your screen and select Settings.
Next click on the Email preferences tab in the sidebar. From here you can adjust your email preferences. You can see the recommended settings on the screenshot below.
Email digest preferences
This option allows you to select between having discussion email updates per circle or having updates digested into one email for all your circles (recommended).
Email notifications for general activity
This option allows you to set the frequency with which you will get email updates. The default is once per day.
Email notifications for new circle messages
If your updates are grouped by circle, you will have the option to specify the frequency of updates for new circle messages. If your updates are grouped by digest, then your frequency will be controlled by the frequency of general activity updates above.
Joining a discussion circle
You need to be a member of the discussion circle to be able to post messages and receive a regular digest with the discussion updates. If you are not a member of an open discussion circle you can join it by clicking on the green Join button inside of it.
Posting in the discussion
You can post a new message by clicking on the field Post a message in the bottom of your discussion circle.
Type your message in the pop up window and then click on the green Create post button. You can upload a file, insert an audio and a video, add an image or a link to your post.
Make sure to @mention other participants (@username) or all the members of this discussion circle (@circle) to draw people's attention to your post.
If you want to direct a message to a specific person in the discussion, you can @mention their username like so: @natasha.
You can also start the post with @circle for all the members to receive a notification and for this post to be included in the Sutra digest of all the members of this circle.
Editing discussion posts
You can edit/delete/copy to clipboard the posted messages. To edit a message click on the three vertical dots on the right-hand side and select Edit post. The managers can also pin messages.
Tagging discussion posts
One of Sutra's most unique features is the ability to tag yours and other people's posts. Tags let you save and organize what people share in the discussion feed. Often, someone will say something interesting or insightful, and a few days later the comment is so far back stream that it’s pretty much lost. How do you save that and somehow make it available for future reference? Tags are designed to help you solve this problem.
Note: If you want to add a tag to the post you are creating, you need to publish it first and only after that tag it.
When you click on the Tag button next to each message, you’ll see a pop up with an option to add tags. You can tag other people's messages as well as your own.
You can choose a tag from the created ones or create a new one. Then click on the green Update button.
Now you can zoom in on all the posts tagged with this tag by clicking on the three dots on the top menu bar and then selecting a colored tag from the dropdown menu.
After that you will see all the messages with this tag.
You can also delete tags by clicking on the "X" next to it. Confirm this action by pressing Okay. Then click on the green Update button.
Sending a direct message to a participant
If you want to send a private message to a participant, click on the name or profile icon of this person.
You'll be directed to the page of this participant where you need to click the blue Message @username button.
Leaving a circle
When you no longer want to be a member of a circle you can leave it without cancelling your Sutra account.
Note: if you are participating in a program with a regular subscription, please, know that to cancel this subscription and stop regular payments you will need to leave the circle or be removed by the manager. This will cancel the repeating Stripe payments. If you don't plan on using Sutra for anything else, you can then delete your Sutra account if you want to.
To leave a circle, press the name of your circle to get inside. Then click on the three dots and choose the Leave circle option here. This allows you to remove your membership from the circle and you won’t see this circle on your main screen.
Downloading the mobile app
If you're on a mobile device, downloading the mobile app for iPhone or Android will give you a better experience. You can find the Sutra Spaces app in the Apple App Store and Google Play Store by searching for "Sutra Spaces".
We are continuously updating our support knowledge base which you can find here: https://support.sutra.co/.
You can always email us at firstname.lastname@example.org if you have any challenges or questions about navigating the platform.
For all the questions related to the program itself, please contact the manager of this program directly.
Tip for program creators: Add your email address for any questions related to the program.